FREE 2-Day Shipping anywhere in the Continental US!

About Us

Mission

At Ribex, we strive to help people live a healthier, pain-free lifestyle without emptying their bank accounts. We weren't happy with the enormous cost of massage guns, so we decided to design our own and sell them at an affordable price point. We are proud of our design and we stand by our products, which are backed by a 1-year warranty.

30 Day Return Period

We offer a 30 day return period - no questions asked. To start a return, please contact us and a member of our team will authorize the return and send you a return mailing address. Please note that we do not cover the cost of shipping the return and we are not responsible for carriers losing the package. Upon receiving and inspecting your return, we will issue a refund. The product must be in new condition to receive a full refund - products that are damaged or have parts that are missing might not be eligible for a refund.

Shipping and Delivery

We ship from a number of fulfillment centers across the United States - that's how we're able to offer free 2-day shipping! At the moment, we only ship to USA addresses.
 
Tracking

Once the order is shipped, you will receive a tracking number at the email you provided during order checkout. If you have any questions, you are welcome to contact us at info@ribexhealth.com
 
Warranty Claims
 
Our massage guns are backed by a 1-year warranty. To make a claim, send us a photo/video at info@ribexhealth.com showing us what is wrong. We will first try to trouble shoot the issue with you, but if we cannot fix it, we will authorize a return and once received, we will ship out a replacement.
 
If you have any questions at all, please contact us!